HELP AND CONTACT

Support

One address for everything: team@slackers.dev. Behind it is not a ticket system and not a bot, but the people who built the app.

Last updated: 8 October 2026

What goes where

Matter	Route	Response
Question, bug, request	team@slackers.dev	usually within 2 working days
Report a moment	On the moment tap “…” → Moment melden (report), pick a reason, done	we look at the report within 24 hours
Report a comment	Long-press the comment → Kommentar melden (report), pick a reason, done	we look at the report within 24 hours
Get rid of a person	Block from their profile or from “…” on a moment. After that you no longer see each other	instantly, without us
An account belonging to a minor	Email with the subject “Minor” and the @handle	within 24 hours
Access, correction, deletion	Email from the address on your account	within 30 days

Delete your account: Settings (your profile picture, top right in the feed) → Konto löschen (delete account). What happens then.
Control the route of the night: Settings → Route der Nacht: always, or ask every round. Nothing is recorded without your yes.
Manage blocked users: Settings → Blockierte Nutzer (blocked users). Blocks can be lifted there too.
Re-read the legal texts: Settings → Nutzungsbedingungen, Datenschutz, Alkohol & Verantwortung. The version you accepted in the app is the one that applies.
Revoke permissions: Camera, location and notifications in your device settings. The app keeps working, just with less.

Your @handle — that finds the account without you having to tell us more.
Device and OS (iPhone 15, iOS 26.1) and the app version from the App Store.
What you did, what happened and what you expected. One screenshot beats three paragraphs.
For a report: what it is about. Please do not email other people’s pictures — the in-app report links the moment for us.

Platform: iPhone and Android phones. No web client, no tablet layout, no desktop version.
Account: Sign in with email and password, Google or Apple. No phone number, no address-book scraping.
Connection: CheersFeed needs the internet. Without a connection you cannot upload a moment — the route of the night keeps collecting points and sends them later.
Price: Free. No subscriptions, no in-app purchases — and no paid tier to be slipped in later.

Benjamin Amhof, Hertensteinstrasse 2, 6004 Lucerne, Switzerland. Full details in the imprint.